Privacy Policy

Effective Date: 20/06/2024

Dyfed Eco Solutions

Dyfed Eco Solutions ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and submit forms to assess eligibility for specific grants. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following personal information when you submit a form on our website:

• Name
• Address
• Email
• Contact Number
• Referral Source
• Fuel Type
• Boiler Age
• EPC Rating
• Income Benefits Status
• Household Income
• Health Conditions and Details

2. Use of Information

The personal information collected is used solely for the purpose of assessing your eligibility for specific grants. This includes:

• Reviewing your application to determine eligibility.
• Contacting you to discuss your application and provide relevant information.

3. Data Retention

We do not store your personal information after the initial contact has been made. Once we have contacted you regarding your eligibility, your personal data will be securely deleted from our systems.

4. Sharing of Information

We do not share, sell, rent, or trade your personal information with third parties. Your information is only accessed by authorized personnel for the purposes described above.

5. Use of Google Analytics

We use Google Analytics to collect information about how users interact with our website. This includes information such as the pages you visit, the time spent on each page, and other relevant metrics. Google Analytics uses cookies to collect this information anonymously and report website trends without identifying individual visitors. For more information on how Google Analytics collects and processes data, please visit Google's Privacy Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your personal data (note that we already delete data after initial contact as per our policy).

To exercise these rights, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Dyfed Eco Solutions
Email: dyfedecosolutions@gmail.com
Phone: 07891 030187

By using our website and submitting your information, you consent to our Privacy Policy and agree to its terms.